# Purchasing Viome Subscription Products

> Have you purchased and completed a Full Body Intelligence Health Intelligence or Gut Intelligence test       NO  If you   do not have existing test resul

Source: https://support.viome.com/en_us/how-to-purchase-supplements-BJ23M3loF

Last updated: 2025-03-21T20:13:57.720Z

## **Do You Have Existing Test Results?**

### **NO – If You Haven’t Taken a Test Yet:**

1.  **Purchase and Complete a Test:**
    
    *   Choose between the **Full Body Intelligence**, **Gut Intelligence**, or **Oral Health Intelligence** test.
        
    *   Test results are used to create personalized:
        
        *   Precision Supplements
            
        *   Probiotics + Prebiotics
            
        *   Oral Lozenges (requires a saliva sample from Full Body or Oral Health tests)
            
        *   Toothpaste & Gel (requires a saliva sample from Full Body or Oral Health tests)
            
2.  **Learn More:**
    
    *   Read about How Viome Works and Shipping Countries for additional details.
        

  

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### **YES – If You Have Existing Test Results (No Older Than 6 Months):**

1.  **Log In to Your Viome Account:**
    
    *   Use the **web browser** or **mobile app**.
        
2.  **Shop for Products:**
    
    *   Click or tap **“Shop”** (left menu on web, bottom menu on mobile).
        
    *   View available supplements, probiotics + prebiotics, and/or oral lozenges based on your test results.
        
3.  **Manage Your Subscription:**
    
    *   Add or remove subscription products.
        
    *   Click or tap **“Order & Subscribe”** to confirm.
        

  

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## **Subscription Plans: Key Details**

### **Health Solutions Plans (Test Kit + Supplements):**

*   **Includes:** Full Body Health Solutions, Gut Health Solutions, Oral Health Solutions.
    
*   **Cancellation Fee:** Equivalent to **one (1) month** of the subscription fee.
    

### **Add-On or Stand-Alone Plans (Supplements Only):**

*   **Includes:** Precision Supplements & Probiotics + Prebiotics, Precision Supplements, Probiotics + Prebiotics, Oral Lozenges, and/or Toothpaste & Gel.
    
*   **Cancellation Fee:** None.
    

  

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## **Subscription Sales Price Adjustments**

*   **Price Lock:** Your monthly subscription fee will not change after your subscription begins.
    
*   **Sales and Promotions:** Discounts for new subscriptions do not apply retroactively to existing subscriptions.