Can you log in here, or via our App (Android or iTunes)? If so, your account is active!


If you are able to log in to our website or App using your email address and password, then your account is active and you can start using your Viome membership right away!


If you cannot log in and you believe you're account should be active, we can certainly help!


Please submit a request and let us know the email address you used to sign up for Viome. 

  1. Click here to Submit a Request.
  2. Choose I am a Viome Customer.
  3. Next select I need help with my Viome Account.
  4. Finally choose I'm having trouble getting started.


Give us a bit of information about your request and we will be glad to help you!