There are scenarios where we may be able to help you with special circumstances. Each request must be reviewed by our Support Team.


To request a suspension, click here to Submit a Request.

  1. Choose I am a Viome Customer.
  2. Next select I need help with my Viome Account.
  3. Finally choose I'd like to Suspend Account.


Give us a bit of information about your request and we will be glad to help you!