Table of Contents

What pricing plans does Viome offer?

Currently, we offer the Essential Kit, which retails for $399.00 USD. 

If you signed up after December 2017, you are on the Essential plan. If you signed up with Viome before December 2017, please reach out to us and we can verify your subscription status.

Our service includes personalized food and nutrient recommendations based on your Gut Intelligence™ testing. All of your results, analyses and recommendations are accessible through our easy-to-use Viome moible app (available for Android and iOS), or on the Viome web portal.

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Where can I buy Viome?

Viome is readily available for purchase online. Viome kits may also be available for sale at conferences, events, or authorized resellers.

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How do I apply a promo code?

To apply a promo code to your order, click on Add Code at checkout, then enter your code:

Please note that we do not combine discounts. The highest discount will be applied to your purchase.

Just missed a promotion? We can make adjustments if you were offered an active discount through a recent promotion within 7 days of your initial purchase. Please contact us with the details and we can help!

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Do you offer family discounts or bulk buy?

Yes, we do offer family discounts! You're able to offer $100 off Viome service to five of your friends and family members (on new subscriptions) using the MyFive feature in your account. Simply click "Send Invites" from your home screen, then enter the recipient's email address to send them an invitation. 

Please note that we do not stack discounts - the highest discount available will always apply to your purchase. 

Interested in other buying options? Check out our Partnership Page.

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What shipping options do you offer?

Viome kits are shipped via the United States Postal Service (USPS) standard ground shipping. For U.S. customers, kits are delivered within 5 business days. For International deliveries, please note it will take longer due to Customs.

Unfortunately, we do not offer expedited or delayed shipping options at this time. We apologize for any inconvenience this may cause. We hope to offer additional shipping options in the future!

Didn't receive your kit yet? To check on your kit, 
click here to submit a request.

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Shipping Samples Back to Viome

Viome kits come equipped with a return mailer for your sample.

Return shipping is pre-paid for customers in the United States.

International customers are responsible for the cost of return shipping.

To view detailed instructions on how to ship your samples back to Viome, visit our 
shipping instructions.

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